Nestegg Builders Shipping and Returns Policy
All orders placed will be shipped via USPS with delivery confirmation. Orders placed before 12pm EST Monday through Friday excluding holidays and weekends, will ship the same day the order is placed. Orders placed after 12pm EST will ship the next business day. Tracking information will be emailed to you when your shipping label is generated. Once you receive your tracking information please allow 24 hours for your tracking to be updated. You can also track your order by clicking the track my order link under My Account in the footer of our website, or by logging into your account. If any products are out of stock causing a delay in shipping, we will notify you.
Please note, larger orders may require additional verification. Orders over $500 will require a signature for delivery.
Shipping
The shipping fee is $6.99 for USPS Ground Advantage, $12.99 for USPS Priority and $28.99 for USPS Express. UPS next day air pricing will be calculated at checkout. We also offer a FREE USPS Shipping option for orders over $99 before discounts. Typical time of arrival for Ground Advantage is 3-5 business days, 2-4 business days for Priority, 1-2 business days for Express and 1 business day for UPS next day air. The time of arrival estimates are calculated from the day your order ships, excluding any USPS/UPS delays or holidays.
Nestegg Builders makes no guarantees, regarding delivery times once your order has left our warehouse. We use third party shipping providers, that sometimes experience delays, beyond our control.
International Shipping
Unfortunately, we do not offer international shipping or APO/FPO addresses..
Shipping rates and free shipping options are subject to change without notice.
Return and Refund Policy
Nestegg Builders does not make any type of guarantee or claims regarding the outcome of your research project. There is potential of degradation if the items are handled improperly, so we are unable to resell products that have been handled by the purchaser. However, if you have an issue with a particular product(s) you purchased, you may return the product(s) within 30 days of purchase for a refund minus the initial shipping charge, or exchange for the same or lesser value. If you need any type of return or refund, you must contact us for additional information on the process.
Should you happen to receive a shipment that is missing an item please contact us immediately, so we can send out the missing item. The shipping will be on us as a way to apologize for the inconvenience. All orders are documented and photographed prior to shipping to avoid any fraudulent claims.
Canceling an Order
If your order has not shipped you may cancel your order simply by contacting us at rhock@nesteggbuilders.com
Chargebacks will not be tolerated and will cause you to be added to our do not sell list and legal action may be taken.
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